Extremely unhappy that has a.A. purchaser relations. My wife went to Italy to the memorial of her mom and even though she was there she obtained bronchitis with ear an infection, subsequently the medical professional suggested her never to fly just before 1 week to distinct the an infection.
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There is a middle aged African American lady with a short hair cut and Eyeglasses at your Philadelphia Airport place who refused to offer me her total name After i requested it as a consequence of her despicable attitude. She ultimately instructed me her name was “D†and hid her title badge as she said this. “D†will not ought to have a task in buyer service and particularly not inside your firstclass check in location wherever I encountered her. As I rushed past the long TSA line for the self service ticketing counter with only forty minutes right up until my flight departed I was delighted to find out there was a absolutely free kiosk. I began to retrieve my reservation and halfway by this method “D†walked nearly me and claimed “This is for top notch passengers only†I appeared up from the monitor bewildered since there wasn’t any sign or indicator the kiosks ended up firstclass kiosks and additionally I wondered how “D†realized I was or was not top quality and why she would make these an assumption. I replied “Excuse me?†“D†condescendingly stated “These kiosks are for top notch passengers onlyâ€.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a immediate flight which ought to have been six.five hrs. We boarded about 30 min late, only to hear through the captain that we have been even now waiting for gas and nonetheless did not have affirmation concerning when, but that it would get no less than twenty min to refuel. Ultimately following 1 hour about the plane, we experienced refueled, only to hear that an armrest was broken and we ended up awaiting a restore. We had been on the strategy for 1.five hrs, prior to acquire-off. WHY, would you board travellers on that extended of the flight BEFORE refueling, especially not acquiring an ETA for your gasoline?
Are family members would appriciate if some a person could Make contact with us with regard of my fathers Dying benifits or his retirema.
On December 25, My a few sons And that i experienced a flight from Cleveland to Phoenix that was to go away at seven:fifty that has a quit in Charlotte NC. At about 3 or 4 pm about the working day of our departure, American Airlines delayed our flight which might make us skip our link in Charlotte which experienced no other flights out to Phoenix that working day OR the following! And why the hold off? No rationalization. So without any help from an AA representative..(Nearly just as if it was our fault) we discovered another flight through Dallas…which still left in an hour and also a 50 percent. We made it into the airport but with yet another impolite AA consultant, (I comprehended it absolutely was hectic with the holidays and all) I had been certain that I could get my bag in Dallas considering that we now experienced to spend the evening there. I asked him with regards to the tag that seemed like it had been checked to Phoenix and he reported curtly, you’ll just select it up in Dallas and recheck it each morning. Well the bag didn't help it become over the conveyer in Dallas. When I questioned One more agent about it, he explained it absolutely was in a big area and it was heading out whenever we left each morning. I told him I necessary it for my resort remain, and he told me it could just take 4 hours to acquire it. Okay…nevermind…I’ll be back again in this article in 4 hrs!!! So I remaining with the Dallas lodge without having my luggage.. Obtained on our flight the subsequent early morning and took off promptly.
booking reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction about your services with regards to the flights referred to earlier mentioned.
I am sorry to express that our knowledge in the AA counter in Newark was a lot less than stellar – Of The 2 shopper service reps within the counter helping passengers checking in, just one committed her time and energy to ONLY First-class passengers, and the other lady seemed to do as little as feasible – far too busy worrying about what everyone else was undertaking – all except what she might be performing! As the road grew for a longer time, the a lot less fascinated she became, and her attitude was horrific – It took us considerably less time and energy to get on the Airport than it did standing in line to examine in! (above an hour or so with only four men and women in front of us). By the point we stepped up to your counter – a fresh representative received on board – we needed to “tranquil ourselves down†– you are able to imagine how the opposite forty or so people today started to feel guiding us! While you continuously attempt to inform us, you “treatment†concerning the passenger, and this specific could use a certain amount of attitude adjustment – or discover her A further posture!
the AA particular person within the AA terminal to become pretty snide, when in reality I had done every thing in my Regulate for getting into why not look here the plane in a well timed vogue.
At last we gained all of our bags and of course one of my baggage was not there. As predicted it was shed, my sons vehicle seat was shed. The identical women that experienced lied before described that it had to be there, scanned in.
For the purpose of cancelling all reservations of A.A. flights from TPE stopover NRT to LAX and return to Taiwan , please . I come up with a miscalculation of touching reservations of the.A. by way of cellphone skyscanner computer software on 13th Feb.
Ticket #2836 Dallas, Tx to Lawton, Alright March 20th didn't connect from Raleigh, NC flight 168….was about booked and flight did not help it become to Dallas for connecting flight. They explained they did not Have got a lodge for me in Dallas, I was stuck at airport til early morning of three/21/sixteen…this caused me to pass up per day of work & it was by far the most miserable night of my everyday living…they gave me a meals vocher for $twelve for meal which I had so as to add funds much too, to take in!
What I wish to talk to from American Airways is can you fellas make sure you waive this price for us. I know I called in now and compensated the different, but in case you guys can you should help us out, that could mean a whole lot for our family With this holiday getaway.
I left LGA August 26, 2015 and also have my baggage assert ticket but need a replica of my airlinet ticket because I arrived property to seek out my jewelry and purse had been missing from my baggage – I have filed a claim bu they want a copy of my ticket and I can’t locate it – can u deliver me a duplicate of it or inform me how I can find it — anything else was in tact nothing at all disturbed besides this stuff and purse was laying of top and jewellery was in facet pocket