traveling from Miami to Lima on Saturday March 21 even though I reserve the seats ahead of time I acquired the last row on the proper aspect through the window and the seat did not go making my flight difficult ., on the best way again on flight # 918 the service was worst. in the sign in I had to open my accommodate conditions to even up the weigth . Once i offer to purchase The three added lbs they try to cost me $ one hundred eighty.00per go well with case. preventing to pay $ 480.00 I needed to go on he flooring to move all around my belongins ,I had to return to the counter mainly because out seats ( we were being # 10 on line at check in ) had been separates, after that we experienced to help keep going for walks around the gates because the counter worker never gave us the gate quantity, ( when i request in regards to the gate data to a different amercian ailines staff in gate 26 he pointed to the gate screan ) this time the seats felt smaller that normal , the foods was terrible, the bread was so really hard , the lettuce around the salad seem outdated , I returned the meals a similar way that I acquired it, The sunshine turns off when im looking at severeal occasions which i had to help keep my finger to the switch to continue reading through right after 5 horrible several hours I bought towards the summary that I wont travel on American Airways all over again
I just wanted to say that my encounter using this type of flight and American Airlines workers was the worst I've at any time experienced with the airline. The journey to LAX from TPA was Okay other than flight attendants don’t smile or act like they like their Work opportunities any more. The return flight was a nightmare. It began when we gained an email the morning of our flight stating that we needed to transform our seats that were Beforehand selected. We did just that & checked in on-line. Whenever we obtained to your airport our boarding passes still experienced the aged seats which we had to vary with the luggage check in counter (again employees were not friendly at all).
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I sincerely hope to receive a favourable reply within the subsequent several days, so I'm able to keep on employing American Airways for my vacation.
This was entirely unfair to me- I compensated to get a seat and got one/two seat, I compensated extra for “extra room†and got no home. This was a terribly awkward encounter for me.
I'd some exceptionally constructive tips to give them to stay away from this Later on, but was not able to ascertain contact with them.
Consumers may also American Airlines shopper service with the email mentioned here: . We received an automatic response in just a few minutes, though the correspondence didn't deal with our dilemma.
Distressing plenty of to pay a substantial price tag for that round-trip ticket, distressing more than enough that there was a stop —— I've had a handful of non-stoppers gonna Cleveland from Albany before. It makes me worried about traveling.
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So bottom line…..Except if you return to me with some kind of thought, you’ll by no means see me all over again.
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On seven/19/2013 I flew by American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worthy of airport. I'd the worst practical experience I have ever experienced Together with the American Airlines Reps there and when I identified as shopper service they were being no help possibly. Initial, one particular of one's representatives despatched us to the incorrect gate; I needed to question a consultant the place our flight could be departing from simply because a gate range was not on my boarding go. We went to your gate instructed and were being despatched to the wrong gate, since we were being at the wrong gate we did not listen to our departing flight info resulting in us to pass up our flight. We went towards the counter requesting a standing of our flight simply because we experienced read almost nothing, one AA attendant on the station was not prepared to search anything at all up because she was typing or executing another thing. I stated to her that it had been crucial because we could skip our try here flight. She didn’t care. Although there was a long line of individuals ready to speak with the only AA rep obtainable. I waited in line for so long as I could, I then noticed an AA representative walking by and I stopped her for help, she mentioned there was nothing she could do and sent us to another AA desk. We went to that desk and we ended up informed our aircraft was ideal there outside the house on the point of take off Which they'd not let us on the airplane for the reason that should they called the AA Associates on the airplane and talk to them to await us it tends to make Everyone crazy?
we were being billed $861 to change the flight itinerary. The vacation agency blames the AA for your higher charge and AA washed their fingers.